CALL CENTER MANAGEMENT SERVICES

ADVANCED CALL CENTER SOLUTIONS 

WHAT WE OFFER

The NJW Group’s staffing consultants are experts in high volume call center Human Capital Management. The focus of our services is to actively source, attract, and recruit contact center agents with the proven skills aligned to your specific business requirements. Our services are designed to deliver a healthy pool of experienced, highly skilled talent ready to begin working when you need them.


WHO WE PLACE

Customer Service Representative
Fulfillment Representatives
Inbound and Outbound Call Center Agents
Revenue Enhancement/Order Processing Agents
Call Center Team Leads and Supervisors
Account Representatives
Shift Supervisors

OUR SPECIALTIES
As a specialist in Human Capital Management for call center operations, our comprehensive portfolio of services are designed to meet your unique business requirements and align each resource to the right job to deliver the results you want in the call center. We are detail-oriented and understand what matters to you and your customers. Call quality and volume come first with top talent, and we make sure to provide what’s best for your organization.

HOW WE DO IT
The NJW Group’s recruitment and assessment process allows us to validate not only the skills and competencies of the candidates we place, but also to understand their individual goals and motivations. We understand that your organization is unique, so we create a customized assessment, interview and selection process to identify candidates for your contact center.



CONTACT US TODAY FOR MORE INFORMATION!